Training interventions that work
EarlyBridge specialises in custom learning journeys and interventions for customer centricity and customer experience. With our customer programs we help you build the bridge between your ambitions and your business results.
Five factors for effective learning interventions
Together with you, we identify where you want to take your organisation and how a customer focus can help you achieve your objectives. Via an intake, we will discuss the desired results and evaluate the current situation based on the five success factors for effective learning interventions:
- Work environment
- Current and desired skills
- Current and desired knowledge
- Internal communication
- Motivation of the particpants
Based on the outcomes of the intake we will design a custom program for customer centricity and results. Our programs are integral approaches which use different forms of training and learning interventions including video/audio training, classical training, coaching, e-learning and other modern learning technologies.
We believe in the principles of 70-20-10 and that the most effective learning interventions are grounded in the day-to-day work environment. As such, our programs include a reinforcement component to support transfer of knowledge and skills to the work floor.