Brand activation

Bringing your brand to life

Your organisation has invested heavily in the brand and the brand values that fit with your company and your business.  How can you ensure that customers experience these values in their customer interactions with your organisation? How can you help your employees make brand-worthy decisions day-in and day-out in the best interests of your customers while emphasizing your brand values?

With a broad range of examples of strong brands in action, this workshop gives you insights into the importance of your brand to your customers. You and your colleagues are challenged to make your brand tangible for your employees and for your customers.

Participants in this workshop gain insight into the importance of your brand and how they can make smart choices and create the right priorities to reinforce the brand in their everyday work. They understand how they can contribute in the role that they play to influence their results and to influence their colleagues and team members.

Information

For who

  • Customer service
  • Sales
  • Account management
  • Back office

Competencies

  • Brand aware
  • Customer-focused
  • Empathic
  • Collaborative

Details

  • Location: In house
  • Duration: 8 hours
  • Group size: 8-12
  • Investment: € 2995,-