CX Knowledge Bank
The CX Knowledge Bank is structured with straight-forward Customer Experience questions to measure your knowledge of CX and its 6 Core Competencies.
- Need a baseline assessment of your Customer Experience knowledge?
- Want to know your areas of strength and weakness in the CX realm?
- Do you need to brush up on your CX knowledge?
- Are you preparing for CX Certification through the CXPA?
- The CX Knowledge Bank comprehensively reviews the Customer Experience discipline from foundational concepts to current best practices.
- The CX Knowledge Bank is the best place to efficiently review and prepare for CCXP Certification.
CX University is leading the way in CX training through the measure-review-learn system of the Knowledge Bank.
- The CX Knowledge Bank is the first step in continuing your Customer Experience professional development.
- Once you have explored the CX Knowledge Bank, you will be prepared to move forward with other professional development options, such as the CXU Online Courses or Custom Workshops.