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CX University – CX Knowledge bank

We are professional.

CX Knowledge Bank

The CX Knowledge Bank is structured with straight-forward Customer Experience questions to measure your knowledge of CX and its 6 Core Competencies.

Measure

  • Need a baseline assessment of your Customer Experience knowledge?
  • Want to know your areas of strength and weakness in the CX realm?

Review

  • Do you need to brush up on your CX knowledge?
  • Are you preparing for CX Certification through the CXPA?
  • The CX Knowledge Bank comprehensively reviews the Customer Experience discipline from foundational concepts to current best practices.
  • The CX Knowledge Bank is the best place to efficiently review and prepare for CCXP Certification.

Learn

CX University is leading the way in CX training through the measure-review-learn system of the Knowledge Bank.

  • The CX Knowledge Bank is the first step in continuing your Customer Experience professional development.
  • Once you have explored the CX Knowledge Bank, you will be prepared to move forward with other professional development options, such as the CXU Online Courses or Custom Workshops.

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